At Climb Tech Shop, we understand that when you order climbing gear, you’re not just buying equipment – you’re preparing for your next vertical challenge. That’s why we’ve streamlined our delivery process to get your gear to you as quickly and reliably as possible, no matter where your adventures take you.

Global Shipping: We ship worldwide (excluding some remote areas in Asia and other locations) to ensure climbers everywhere have access to premium gear. Based in Norwalk, CT, our logistics network combines international reach with climbing-specific expertise.

Your Shipping Options

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Standard Shipping – $12.95

For climbers who want their gear fast, we offer expedited shipping through trusted carriers DHL or FedEx. Your order will be processed within 1-2 business days and typically arrives within 10-15 business days after shipment.

Ideal for time-sensitive gear needs before your next climbing trip.

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Free Shipping (Orders Over $50)

For budget-conscious climbers, we offer free shipping via EMS on all orders over $50. Your order will be processed within 1-2 business days with delivery typically within 15-25 business days after shipment.

Perfect for non-urgent gear purchases and bulk orders.

What to Expect After You Order

Our shipping process is designed with climbers in mind:

  1. Order Processing: Our gear experts carefully prepare your order within 1-2 business days. We’ll send you a confirmation email with tracking information as soon as it ships.
  2. Customs Clearance: For international orders, we handle all necessary documentation to minimize delays at borders.
  3. Delivery: Your carrier will provide tracking updates until your gear arrives at your doorstep, ready for your next climb.

Our Satisfaction Guarantee

We stand behind every piece of gear we ship. If anything isn’t perfect, you have 15 days from delivery to initiate a return. Our customer service team at [email protected] is always ready to help with any delivery questions or concerns.

Pro Tip: Order at least 3 weeks before your planned climbing trip to ensure your gear arrives with time to spare. For last-minute needs, consider our standard shipping option.

At Climb Tech Shop, we’re more than just a gear retailer – we’re climbers helping climbers. Our delivery policies reflect our commitment to getting you the equipment you need to push your limits safely and confidently.

Explore Our Gear Now